Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Fan Floor! Every football rug is made with care and attention to detail, which means production may take some time to ensure your rug arrives looking its best.

Processing Time

All of our products are made to order.

Please allow 4–6 weeks for your cutting board to be handcrafted and prepared for shipment. Production times may vary slightly during holidays or periods of high demand.

Shipping Time

Once your order has been completed, it will be shipped within 6–10 business days, depending on your location and the shipping carrier.

Once your order ships, you will receive a confirmation email with tracking information (when available).

Order Tracking

If tracking is available for your shipment, you will receive an email with your tracking number as soon as your order has been dispatched.

Delays

While we strive to meet our estimated timeframes, occasional delays may occur due to:

  • High order volume

  • Weather conditions

  • Carrier delays

  • Holidays

  • Customs processing (for international orders)

We appreciate your patience and understanding if unexpected delays occur.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

Fan Floor is not responsible for orders shipped to an incorrect address provided by the customer.

Damaged Packages

If your order arrives damaged, please contact us within 30 days of delivery and include:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging (if applicable)

We will review your claim and work with you to provide a replacement or another appropriate solution.

Contact Us

If you have any questions about your order or shipping, please contact us:

FanFloor

Bo9organic@outlook.com

Thank you for supporting Fan Floor! Every football rug is carefully made with attention to detail, and we appreciate your patience while we create a unique piece that brings your favorite team into your space.